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What is the best way to apply my Lip Whip?

Lips must be hydrated and wiped clean of any product before use. Hydrating yourself with the recommended daily consumption of water is the best and surest way to have hydrated lips! A secondary recommendation is to exfoliate, to remove dead skin, and then moisturize overnight with our Sugar Lip Scrub, making sure to remove it before applying the Lip Whip.

After proper lip care, ensure that your lips are free of any product. We advise against using Lip Whips in conjunction with any other products like lip liners, moisturizers, and balms. Use the doe foot applicator for a seamless application and allow 5-10 minutes of full drying for each coat. Now go SWEETEN and CAKE on the world! :)

 

Are your Products Vegan?

All of our Lip Whips, GELatos, Sugar Lip Scrub and Lip Whip Remover are 100% Vegan. Our EyesCreams except for Sugar Coated, Cookie Dough, Pancake and Sherbet Bar are Vegan. Our BROWnies except Auburn are Vegan. Products that are not Vegan contain Carmine, which is a red dye derived from crushed beetles found in many products. 

 

Are your Products Cruelty-free?

We are certified as cruelty-free by PETA.

 

I am interested in working with Beauty Bakerie, who do I contact?

Thank you for your interest in our brand! For all blogger/retailer inquiries, you may contact us at info@beautybakerie.com.  Should our Marketing Team have mutual interests, they will contact you directly.

 

Why am I being charged an extra fee or tax?

Some countries charge additional fees when importing goods into the country. We are not responsible for fees relating to importing goods to your country. If you have questions or concerns about these fees, please contact your country’s Customs office.

 

Where is my order?

Our processing time for all packages is 3 business days, regardless of the shipping method you selected at checkout. Please note: Selecting rush delivery does not translate to rush processing. If there is a holiday or a special promotion, this can delay the processing time by 2-3 additional business days making the total possible wait time 6 business days before your baked goods leave our bakery.

No packages are processed or shipped on weekends. The delivery date provided by your carrier is their best estimate and is not a guarantee. Any delays should be followed up with the carrier. Once a package dispatches from us, the burden lies on the carrier to deliver.

The quickest way to see where your package is to follow the UPS Tracking link found in your shipping confirmation email. If you are concerned with the whereabouts of your package, we encourage you to contact UPS Customer Service at 1-800-742-5877, provide them with your tracking number, and allow them to assist you. They are great at tracking down packages. Unfortunately, this is not something we can assist with.

Please keep in mind that we are also not responsible for lost, stolen, damaged or delayed shipments.

Why is my package not being tracked?

For international Sweeties, our standard economical international shipping option, items aren't tracked and updated as often. Sometimes your sweets are not tracked at all once your package is in transit to your country. So, this means, you will often see a scan in Fontana, CA or another city's UPS hub, and then no updates from there. You'll believe they've just stopped tracking your package but the reality is, your package boarded a flight and the updated scans are now the responsibility of the receiving postal service. Failed scans, with the economical shipping method, do happen.

 

Due to international packages taking longer than most to arrive at their destination, sometimes between eight and twelve weeks. In an effort to keep shipping costs low, we use the most economical shipping method to transport your sweets overseas. Should you want your sweets within a few days of your purchase, we suggest using the UPS Worldwide Expedited shipping method.

 

I put the wrong address down on my order, now what?

If you place the order and immediately notice the error, contact us here or send us a message on our live chat feature on the homepage of our website, and it may be possible to revise your address. Our customer service operates Monday-Friday from 9 A.M.-5:30 P.M. PST.

Beauty Bakerie Cosmetics brand IS NOT LIABLE for any stolen, lost, or damaged packages or for any delay in transit time caused by the act or default of the shipping carrier.

Beauty Bakerie is responsible for our baked goods until they leave our Bakery ONLY. Once the customer receives the tracking number, it is between the shipping company and the customer to assure the baked good arrive safely.

 

How much is shipping to my country?

Shipping costs can vary depending on the country and the shipping method selected. If you would like to know the shipping fees to your area, we suggest attempting checkout on our website for accurate numbers.

 

Shipping methods we offer are:

Domestic - Please note that selecting a faster shipping method will not decrease processing time, it only speeds transit time.

Standard Shipping via USPS and UPS: 5-7 business days

Ground: 3-5 business days

UPS Second Day: 2 business days

UPS Next Day Air: 1 business day

International - Please note that selecting a faster shipping method will not decrease processing time, it only speeds transit time.

Standard: 7-21 business days

UPS Worldwide Expedited: 3-5 business days

UPS Saver: 1-3 business days

*Please note that the estimated date of delivery is your selected carriers best estimate. This does not consider any possible interruptions, such as inclement weather, that might incur during transport. Beauty Bakerie Brand Cosmetics are not responsible for their delays or failure to deliver by the shipping carriers estimated date.

Standard is always the most economical option that can take the longest in terms of shipping times. Our bakers want you to know that our international customers who elect the standard shipping can often take between eight and sometimes as much as twelve weeks to arrive at their destination. Should you want your sweets as soon as possible, we suggest electing the UPS Worldwide Expedited shipping option.